SDAO provides its members with a broad range of support services in the areas of research and technical assistance. Staff will do the research required to respond to a member inquiry and will, if appropriate, attempt to resolve the issue. Information developed in this process is retained and used for future reference.

Periodically, members need help in their efforts to interact with state agencies. In this situation, SDAO will gather information on the member’s behalf, identify the appropriate contact agency or staff person, and assist with the communication process. 

For more information about areas of research and/or technical assistance, contact SDAO at 800-285-5461.